Same issue as other recent reviewer (Von). Began storage 07/2015; shortly thereafter rates increased. Now security gate has been broken for several months, and they promise to fix it time and again, but no resolution. It would be different if they explained the problem, as I understand that every business has challenges to deal with, but to promise something and not deliver again and again is unacceptable. We will be moving our items and reporting to Better Business Bureau.
DEAR ANNA AND VON First have you stopped in to talk to the on site manager. because it was explained to me the parts were ordered and were shipped wrong. they were shipped back and the never reshipped the right parts so a new controller was installed and that seems to be having a problem with the computer another one is on its way. As far as the Manger going on vacation she been there11 years and that was her first vacation in 11 years so if you dont like her getting a vacation one every 11 year i think i can speak for myself i would tell you to kiss my ass. this property is always clear they treat customer nice if you dont like it move your ass out. Well it started out good and got better I need packing boxes and packing items they told me what I needed and got all together for me
Have had to use them 3 times now. I highly recommend them
They helped us load our car on a flatbed when we were having difficulties. We traveled all the way from AZ to OH, and without them we would have never gotten our vehicle since the towing company chose not to show up. Very friendly and professional. Storage unit was worth the money!
Nice, the people that lives at the house up front was ok willing to open the gate for me 3 mins after closing but I think it would have been nicer if I didn't get the aditud of I'm wasting there time. They came out of their home to help I didn't ask for help.
Securcare Self Storage is a US Storage based in Perry, Ohio. Securcare Self Storage is located at 4376 N Ridge Rd, Perry, OH 44081, USA.
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